TERMS OF SALE

Prices
Prices listed on the web are retail, including VAT and a refund of 0.50 kn

Delivery
We deliver throughout the Republic of Croatia. Delivery time is a maximum of seven working days upon receipt of payment. Delivery is free for orders over 750.00 kuna. For orders less than HRK 750.00, the delivery price is HRK 50.00 (VAT included). We make deliveries only on working days.

Payment
It is possible to pay in the following ways:

  • one-time credit cards (Visa, American Express, Diners, Mastercard, Maestro) directly through our web shop. The credit card payment service is provided by CorvusPay and the security of your data is guaranteed.

Age restrictions
The sale of alcoholic beverages to persons under 18 years of age is prohibited. Every customer is obliged to present a document proving his / her majority at the request of the deliverer.

Contract termination
Full information regarding the buyer’s right to unilateral termination of the contract can be found at this link: Consumer Protection Act

Refund
If by chance it happens that the goods you paid for for some reason are not currently in stock, we will refund within 48 hours. If necessary, we will contact you if you want the rest of the order to be sent. We will try to update the offer daily so that if something is missing it will be blocked for the order so that the possibility of omission is minimal.

Errors in the pricing system are possible. In this case, the seller is not obliged to deliver the listed products at the price of the product so low that the buyer knows or should have known that it was a mistake and not the real price of the product.

The images of the item are symbolic and the year on the item label may differ from the year currently available and specified in the product specification.

Privacy Statement
HVAR HILLS d.o.o. undertakes to provide protection of personal data of customers, by collecting only the necessary, basic data on customers / users that are necessary to fulfill our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from the lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to do the job. All employees of HVAR HILLS d.o.o. and business partners are responsible for adhering to the principles of privacy.

Consumer complaints
Please send all possible complaints in writing and we will respond to them as soon as possible. The address is: HVAR HILLS d.o.o., Kralja Zvonimira 14/9, HR-21000 Split.
We also ask that you inspect the goods upon collection, as we will not be able to accept subsequent complaints.
For any additional questions feel free to contact us.

      

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