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Prices
The prices listed on the web are retail prices, including VAT and a return fee of €0.07
Delivery
We deliver throughout the entire Republic of Croatia. The delivery period is a maximum of seven working days upon receipt of payment. Delivery is free for orders over €100.00. For orders less than €100.00 HRK, the delivery price is €7.00 (VAT included). We make deliveries only on working days.
Payment
It is possible to pay in the following ways:
- one-time credit cards (Visa, American Express, Diners, Mastercard, Maestro) directly through our web shop. The credit card payment service is provided by M2Pay, and the security of your data is guaranteed.
Age restrictions
The sale of alcoholic beverages to persons under the age of 18 is prohibited. Every customer is obliged to present a document proving his/her legal age at the request of the delivery person.
Termination of contract
Complete information regarding the buyer’s right to unilaterally terminate the contract can be found at this link: Consumer Protection Act
According to the Consumer Protection Act, Article 72, every consumer is able to terminate a contract concluded off-premises or concluded remotely within 14 days.
Form for unilateral contract termination
Refund
If by chance it happens that the goods you paid for are currently not in stock for some reason, we will refund the funds within 48 hours. If necessary, we will also contact you if you want the rest of the order to be sent. We will try to update the offer daily so that if something is not available, it will be blocked for ordering so that the possibility of omission is minimal.
Errors are possible in the pricing system. In this case, the seller is not obliged to deliver the specified products at a product price so low that the customer knows or should have known that it is a mistake and not the real price of the product.
Product images are symbolic and the year on the product label may differ from the year currently available and stated in the product specification.
Privacy Statement
HVAR HILLS WINERY d.o.o. is committed to protecting the personal data of customers by collecting only the necessary, basic data about customers/users that are necessary to fulfill our obligations; informing customers about the use of the collected data, regularly giving customers the opportunity to choose how their data is used, including the option to decide whether or not they want their name to be removed from lists used for marketing campaigns. All user data is strictly kept and is only accessible to employees who need this data to perform their job. All employees of HVAR HILLS WINERY d.o.o. and business partners are responsible for respecting the principles of privacy protection.
Prigovori potrošača
Sve eventualne prigovore molimo uputite pismenim putem te ćemo na iste u najkraćem mogućem roku odgovoriti. Adresa je: HVAR HILLS WINERY d.o.o., Kralja Zvonimira 14/9, HR-21000 Split.
Također vas molimo da robu pregledate prilikom preuzimanja jer naknadne reklamacije nećemo moći uvažiti.
Za sva dodatna pitanja budite slobodni kontaktirati nas.